I’ve been using Murray Hire Centres LTD for years now. As a landscaper in Bristol, we can only foresee what’s above ground and our projects can change anytime. At anytime, I can call them asking for any piece of equipment and it’s usually delivered within 1.5 hours, mostly within an hour. As a tradesman , this is invaluable but anything I need domestic, they are a one stop shop. Here are some reasons I keep coming back, every time: Service is completely customer oriented, nothing is too much trouble – ever. No matter my location, it’s always prompt delivery, Great value for money, 100% reliable, very well maintained and serviced equipment, Expert advice on all equipment over the phone if needed (either recommending the right equipment to hire or technical advice on hired equipment, They have an extensive range of safety gear, forestry tools and general tools which can be delivered with the hire gear. For example, if we have a 12hp rotovator delivered, I can ask to buy 2 landscaping rakes, work boots, a set of spanner’s, gloves and some chainsaw oil and it’s included in the hire delivery. This is so valuable to me who needs to be onsite, All prices are extremely transparent and their catalog offers their full range (phone for one to be sent out to you), They have wonderful working culture, it’s obvious they are all one unit, from maintenance to accountants, It’s a family run business and it shows, very conveniently located covering a huge area, The delivery drivers are knowledgeable with all equipment and offer detailed explanations on how to safely start, run and shut down all gear. The first time I went to the shop, I introduced myself, two months went by and when I returned, they all remembered my name. To offer some context, I used another hire company this summer when all their diggers were already in hire (first time it’s ever happened but it was unexpected and needed one asap) when we came across unexpected garage foundations under the topsoil. I used another hire company and I was shocked at the difference in service. This other company were a well known national company and although it was only sub standard service, it was a huge difference between what I have been experiencing over the years with Murray.
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